Hospitality & catering

Kitchens that stay compliant without slowing service.

Food safety, health & safety, kitchen workflows, compliance reviews and hygiene improvement — reviewed by someone who runs a commercial kitchen and knows what a Friday service actually looks like.

Commercial kitchen compliance check in progress in a Kent restaurant
Reviewed by someone who runs a commercial kitchen

What most people don't realise

An independent audit finds the weak spots before the EHO does.

  • Your rating is public, and most points go on management.Customers check it online. Records, training and how the kitchen is run cost more points than most owners expect.
  • Allergens are a legal duty, not a menu note.You must be able to tell customers about the 14 major allergens in everything you serve, and food prepacked on site needs a full ingredients label.
  • One allergen mistake can end a business.A single incident can mean a seriously ill customer, prosecution and the kind of local reputation that doesn't recover.
  • Weak systems cost you money every week.Waste, over-ordering and a kitchen layout that slows service all show up in an audit, and all eat into your margin.

What it can cost you

A low rating on every review site, prosecution after an allergen incident, closure notices, and margin lost to waste you can't see from inside.

How we help

A mock EHO inspection with a written report, allergen records that match your actual menu, and a fresh pair of eyes on waste and workflow.

Keep Your 5£125 a month
Book a free consultation

Opens Google's booking page. Pick a time, Google emails you a confirmation, and we ring you then. Free, about 15 minutes, no obligation.

What you get

A written report you can act on, not a vague opinion.

  • What we checkEvery area an inspector looks at: management and records, hygiene, temperatures, allergens, cleaning, pests, fire, gas and the building. The kitchen audit shown here covered 36 questions.
  • What you get backA score, every finding with its priority and photo evidence, and the things you are already doing right, so you can see where you stand at a glance.
  • What you do with itFix the high-priority items first, keep the report as dated evidence, and ask us about anything you're unsure of.
Sample report summary page: a 73% amber compliance rating, 13 priority findings and a summary of questions assessedSample report checklist page: every question with a compliant, needs-information or not-applicable status and the photo evidence countSample report finding: chemicals stored under a table with no safety data sheets, marked medium priority with a photoSample report positive observation: raw food correctly stored at the bottom of the fridge, with a photo
Pages from a real kitchen audit, September 2026. Client details removed. Tap a page to see it full size.
Joanne Meredith, PRAVISE co-founder for hospitality and compliance

Who leads this work

Joanne Meredith, working head chef.

Joanne trained at Thanet Technical College in Broadstairs and Westminster College, London, and holds formal qualifications in hospitality supervision and leadership. Every kitchen review is led by her.

  • Advanced Apprenticeship in Hospitality Supervision and Leadership (2014)
  • Pearson BTEC Level 3 Award in Hospitality Supervision and Leadership Principles (2014)
  • City & Guilds Cookery for the Catering Industry, Parts One and Two
  • City & Guilds Food and Beverage Service, Parts One and Two

Full qualifications and background

Scope

Advice that fits your pace, not the rulebook's.

Compliance fails in small kitchens for practical reasons: the system was designed by someone who has never worked a service. We build controls that survive a busy shift, because unusable controls get abandoned and then you have nothing.

Mock EHO inspection & FHRS readiness

A full dry run of an environmental health visit, scored the way the officer will score it.

We inspect against the three things the Food Hygiene Rating Scheme actually measures — hygiene and food handling, structure and cleanliness, and confidence in management. That last one is where most ratings are lost, and it is almost entirely about documentation. You get the likely rating today, the specific gaps costing you points, and the order to fix them in before the real visit.

  • Predicted FHRS score with reasoning by category
  • Photographic findings and evidence gaps
  • Prioritised action plan with timescales
  • Re-check visit to confirm close-out

From £325

HACCP & Safer Food Better Business pack build

A food safety management system built around your menu, not a generic folder.

Every food business must have a documented food safety management system based on HACCP principles. We build yours around your real menu and layout: hazard analysis, critical control points, cooking, cooling, hot-holding and reheating limits, supplier and delivery controls, cleaning schedule, and the daily diary that proves it happened. If SFBB is the right route for your size, we use it — no reason to pay for complexity you don't need.

  • Documented HACCP or SFBB system for your menu
  • Daily, weekly and periodic check records
  • Cleaning schedule and supplier controls
  • Staff briefing so the pack is actually used

From £495

Allergen management & Natasha's Law compliance

The 14 allergens, PPDS labelling, and a system that survives a menu change.

Allergen failures are the fastest route to prosecution in this sector, and the risk lives in the gaps: a substituted ingredient, an agency chef, a verbal order taken at a busy pass. We build an allergen matrix from your actual recipes and suppliers, get your PPDS labelling right, and put in a change-control step so a new dish cannot go on the menu without the matrix being updated.

  • Allergen matrix per dish, from supplier specifications
  • PPDS labelling check and templates
  • Order-taking and cross-contact procedure
  • Menu-change control step and staff briefing

From £245

Health & safety compliance review

The non-food half that inspectors and insurers still ask about.

Risk assessments including young workers and expectant mothers, fire risk assessment status and escape routes, manual handling, slips and trips, hot surfaces and burns, knives, machinery guarding and safe isolation, COSHH for cleaning chemicals, accident reporting and RIDDOR, first aid provision, and the training records to match. Sized for a small independent, not a national chain.

  • General and task risk assessments
  • Fire safety and escape route review
  • COSHH register for your chemicals
  • Training matrix and record templates

From £295

Kitchen workflow & process review

Compliance that speeds service up instead of slowing it down.

Reviewed by someone who runs a commercial kitchen. We map how food, staff, waste and dirty crockery actually move through your space, find the crossover points that create both contamination risk and lost seconds, and rework the layout, prep sequence and station setup. Fewer steps per cover usually means better hygiene and better margins at the same time.

  • Flow map with contamination and bottleneck points
  • Layout and station recommendations
  • Prep and service sequence rework
  • Waste and cleaning flow adjustments

From £295

Pre-opening compliance check

Open with the paperwork, the layout and the registration already right.

Fitting out or taking over an existing site? Getting it wrong before you open costs far more than getting it right. We cover food business registration timing, layout and finishes against food hygiene requirements, hand-wash and sink provision, ventilation and grease extraction, waste and pest-proofing, temperature control capacity for your menu, and the full document set ready for day one — so your first inspection is a formality.

  • Pre-opening compliance checklist against your site
  • Layout, finishes and equipment review
  • Registration and notification guidance
  • Complete day-one document pack

From £595

Hygiene improvement & rating recovery

A 1, 2 or 3 that needs to be a 5 before the next visit.

A poor rating on the door affects bookings, delivery platform ranking and staff morale from the day it is published. We work backwards from the officer's report, separate the structural issues from the documentation issues, fix the fastest-scoring items first, and get you evidence-ready for a re-score request or re-visit.

  • Officer report translated into a fixed action plan
  • Documentation rebuilt where confidence was scored down
  • Re-score request support
  • Follow-up visit before the re-inspection

From £595

Ongoing compliance retainer

Someone keeping an eye on it all year, not just at inspection time.

A simple monthly arrangement: a scheduled visit or remote check, your records reviewed before an officer ever sees them, refreshers when staff change, and a phone number to call when a supplier, a landlord or an officer asks you something you can't answer on the spot. Most breaches build slowly — this is the cheapest way to catch them early.

  • Scheduled visits or remote record reviews
  • Document set kept current
  • Priority phone and email support
  • Annual compliance summary for insurers or landlords

From £150 / month

Food hygiene rating

Three scores make your rating.

Your rating is not an average — a weak score in any one of the three caps it, however good the other two are. Most businesses obsess over the first two and lose their points on the third.

01 — Hygiene

Handling, storage, temperature control, cross-contamination and cleaning — the day-to-day practice an officer watches, not what the folder says.

02 — Structure

Layout, finishes, ventilation, pest control, lighting and equipment condition. Cheap fixes here often move a score.

03 — Confidence in management

The heaviest weighting and the easiest to lose: documented systems, completed records and staff who can explain them. This is where we do most work.

Common questions

What kitchen owners ask us first.

Can you help before an EHO visit?

That is the single most useful time to call us. We run a readiness visit scored the way an environmental health officer will score it, across all three areas they assess, and give you a written action plan with the fastest-scoring items first. You then know what they will find before they find it, and you have documented evidence that you took steps to put it right — which speaks directly to the confidence-in-management score. From £325.

Will you guarantee me a 5 rating?

No, and anyone who does is misleading you. The rating is awarded by your local authority's officer on the day, on their professional judgement, and no consultant controls that. What we do influence is everything that feeds into it: hygiene and food handling practice, the cleanliness and condition of the structure, and confidence in management — which is where most points are lost and which is almost entirely about documentation being current and genuinely used. We fix what is fixable, evidence it properly, and support your re-score request when you are ready.

Do you write the food safety management system, or teach us to?

Whichever leaves you in better shape. Most small businesses want the system built properly once, around their real menu and their real processes, then handed over with a briefing so the team can run it — that is the £495 build. Others would rather learn to do it themselves, in which case we work alongside you and hand it over as we go. What we will not do is leave you with a folder you do not understand, because an unused system scores no better than no system at all.

Do you cover allergens and Natasha's Law labelling?

Yes. Natasha's Law requires full ingredient and allergen labelling on food prepacked for direct sale — anything packaged on site before the customer orders it, such as sandwiches, salads or cakes in a chiller — and it applies to businesses of any size. If you make food to order at the counter it does not apply, but your full allergen information duties still do. We build an allergen matrix from your actual recipes, up to forty dishes from £245, and put a change-control step in place so a new dish cannot reach the menu without the matrix being updated first.

Contact

Tell us about the kitchen.

Covers, menu, staff numbers and when you were last inspected. We'll tell you what's involved, what it costs, and whether you need us at all.